Invoice guide - How to read the invoice
Do you have questions about the amount to pay?
Read more: Another amount than expected on the invoice.
Where can I find my invoice?
You can always find your invoices under payment on Mitt Konto (My Account) at comviq.se and in the Comviq app. There you can also pay with Swish or Kontokort and activate auto payment. Then the invoice is paid automatically every month. Log in with BankID or your email address.
The invoice can also be sent via email (keep an eye on the spam filter), as a paper invoice via letter or as an E-invoice to your internet bank. It depends on the invoice delivery method you have chosen.
In the pink box on, the front page of the invoice, you find all the details needed to pay the invoice on time.
- Amount to pay: A summary of your costs for the period to which the invoice refers.
- Due date: The date by which an invoice must be paid at the latest. If you are late with your payment, you risk getting a reminder fee. The service might also get temporarily suspended until the payment have reached us.
- OCR/Invoice number: A unique number for each invoice.
- PlusGiro: Our PlusGiro account which you can pay to.
- Invoice date: Date when the invoice was created.
- Customer number: Customer number is the unique identifier for whom the invoice applies. It is automatically assigned when you become a customer. You use the customer number if you want to connect to E-invoice.
Invoice specification (Fakturaspecifikation)
On the invoice specification you will find more detailed information about your invoice.
- Subscriptions: Here you can see what subscriptions you have connected to the customer number. You can find the monthly cost specified to the right.
- Installment hardware: Here you see any phone model you are paying off. You can see the monthly cost specified to the right.
- Other: This shows other costs, for example:
- International calls or roaming/data usage abroad
- Purchase of apps, tickets or paid services
- Reminder fee
- Credit change
- Rounding to the nearest SEK: In order for the total amount to be in even SEK, an adjustment is made.
- Total sum: A summary of your costs for the period to which the invoice refers.
For a total invoice overview, see our sample invoice.