Forgot to pay the invoice

If you have forgotten to pay your invoice, you need to pay it as soon as possible. The fastest way to pay a late invoice is to pay by card or Swish via Mitt Konto on or the app. Your payment is registered immediately and your services starts working as usual again.

If you choose to pay the invoice via PlusGiro, it may take 2-3 days before we receive the payment.

What happens if I forget to pay my invoice?

If your invoice is not paid on the due date, we always remind you via SMS. If the payment is not received after that, you will receive a reminder by letter (our reminder fee is SEK 60) and further SMS reminders. The subscription is then closed and after three working days the invoice is finally sent to debt collection. If the invoice is sent to dept collection

The reminder fee is always added to your invoice the month after you were late.

Invoice from debt collection

If you have received an invoice from a dept collection company, you must pay the invoice. Your subscription is opened when the debt collection company has informed us that the invoice has been paid. This usually takes 3 working days from your payment.

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