Change from prepaid to mobile subscription

If you have a prepaid SIM card from Comviq and want to switch to a subscription, the easiest way to do it on My Account (Mitt Konto). The change requires BankID.

  • The transfer of your number takes up to 5 days.
  • You get a new SIM card but keep your old number.

If you have money left on your prepaid card, this balance will be kept and transferred as a balance to the subscription. The balance is then deducted against the next invoice.

What do you need help with?

Payment, invoices and delivery

Invoice guide: How to read the invoicePayment methods for invoicesHow you receive your invoiceForgot to pay the invoicePay with SwishDelivery infoDifferent amount than expected on the invoiceLimit your subscription from extra costs

Mobile subscription

Get started with your mobile subscriptionHelp with eSIM Free minutes to 40 countries (including EU/EES)Pause a subscriptionCancel a subscriptionLimit your subscription from extra costs

Prepaid

Get started with your Prepaid SIM cardHow to top up (refill) your Prepaid SIM cardRegistration of Prepaid SIM CardHelp with eSIM Free minutes to 40 countries (including EU/EES)

Services abroad

Data within EU/EESCall to, from and within other countries (Section in Swedish)Roaming - use data outside of Sweden

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